Frequently Asked Questions
Everything you need to know about buying and selling on MotorBoard.
For Buyers
Everything you need to know before making an enquiry
How do I search for vehicles?
Use the search bar on the homepage or browse by category (Cars, Motorbikes, Commercial, Motorhomes, Classic Cars). Apply filters for make, model, price range, fuel type, transmission, body type, and location. Enter your postcode and pick a radius to see listings near you.
How do I contact a seller?
Every listing has an Enquire button that sends a message directly to the seller. Many listings also show a Call Seller button if the seller has provided a phone number.
Does MotorBoard verify vehicle condition?
No — MotorBoard is a classifieds platform. We list vehicles as described by the seller but do not inspect them. We strongly recommend an independent vehicle inspection and an HPI check before purchasing any used vehicle.
Can I get a vehicle history / HPI check?
Yes. Listings include a link to an affiliate HPI check provider. An HPI check reveals outstanding finance, write-off history, stolen status, and mileage anomalies — essential reading before you buy.
Is there a fee to browse or enquire?
No. Browsing and contacting sellers is completely free for buyers.
For Private Sellers
Listing your vehicle is quick and straightforward
How much does it cost to list my vehicle?
Two options — both include VAT:
£36 — Fixed 6-week listing
£60 — Listed until sold (no expiry)
No hidden fees, no final value fees, no commission.
£36 — Fixed 6-week listing
£60 — Listed until sold (no expiry)
No hidden fees, no final value fees, no commission.
How many photos and videos can I upload?
Up to 20 photos and 1 video per listing. Videos must be MP4, MOV, or WebM format, maximum 50 MB and 60 seconds long.
Can I edit my listing after publishing?
Yes. Log in to your dashboard and select the listing to update price, description, photos, or any other detail at any time.
How do I mark my vehicle as sold?
Go to your dashboard, open the listing, and click Mark as sold. The listing will be removed from search results immediately.
Can I get a refund if my car doesn't sell?
No. The listing fee covers the advertising period — it is not a sale guarantee. The fee is charged when your listing goes live and is non-refundable.
What vehicle types can I list?
Cars, motorbikes, commercial vehicles (vans, trucks, pickups), motorhomes, and classic cars. If you're unsure, contact us at info@motorboard.co.uk.
For Dealers
Flat-rate monthly subscriptions with no surprises
How much does a dealer account cost?
Monthly subscriptions (ex-VAT):
| Tier | Price/mo (ex-VAT) | Listings |
|---|---|---|
| Starter | £49 | Up to 25 (4-week) |
| Growth | £89 | Up to 50 (4-week) |
| Pro | £139 | Unlimited (until sold) |
Is there a contract?
Yes — there is a 12-month minimum term. After 12 months your subscription continues on a rolling monthly basis and you can cancel at any time.
Is there an annual prepay discount?
Yes. Pay upfront for a full year and get one month free — that's 12 months for the price of 11.
What's the difference between 4-week and unlimited listings?
4-week listings automatically expire after 28 days and must be re-listed manually. Unlimited listings (Pro tier) stay live until you mark the vehicle as sold — no relisting needed.
How many vehicles can I list?
Starter and Growth tiers support up to 25 and 50 active listings respectively (4-week cycles). The Pro tier has no listing cap — list your entire stock and it stays live until sold.
How is MotorBoard different from AutoTrader?
Up to 78% cheaper on a like-for-like basis. Key differences:
- Flat-rate monthly pricing — no per-listing or per-vehicle fees
- 20 photos + 1 video per listing (standard across all tiers)
- No final value fees or percentage-of-sale charges
- Simpler dashboard, faster listing workflow
Can I cancel my subscription?
Yes, after the 12-month minimum term has elapsed. Contact us at info@motorboard.co.uk to cancel. Cancellation takes effect at the end of the current billing month.
General
Account, support, and company information
How do I create an account?
Click List your vehicle in the top navigation, or visit /register. Enter your name, email address, and a password. Confirm your email and you're ready to list.
How do I reset my password?
Go to Log in and click Forgot password?. Enter your email and we'll send a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I contact MotorBoard?
Email us at info@motorboard.co.uk. We aim to respond within one business day.
Is MotorBoard a registered company?
Motor Board Ltd — Company Number 17175063, registered in England and Wales.
Still have a question?
We're here to help. Drop us a line and we'll get back to you within one business day.
Email info@motorboard.co.uk